When will my order be shipped?
Orders are typically processed and shipped within 7 business days of purchase.
How long does shipping take?
Shipping times vary as we ship worldwide from different distribution centers depending on your location. Average shipping time is about 10 to 15 business days. Your tracking number will be updated 7 days after your order is shipped.
How do I cancel my order?
We can only cancel orders within the first 12 hours after an order is placed. After that, the order will most likely have been processed and ready to ship or has already been shipped. Once a cancellation is in effect, we have no control over it.
We apologize for any inconvenience this may cause, but we pride ourselves on providing prompt service, which includes getting your order out as quickly as possible.
What is your return policy?
If there is a problem with your order (defective product, wrong order, damaged order, etc.), please contact us within 7 days of receiving your order and we will be happy to assist you in reviewing the case and, if approved, we will send a replacement. Please do not return any items until we have reviewed the case and our customer service team will review the request and send further instructions. Our store reserves the right to refuse any return request.
You will be responsible for the shipping costs of returning the merchandise. Original shipping costs are not refundable.
What payment methods do you accept?
We accept Paypal, credit cards (Visa, MasterCard, Discover, and American Express), debit cards, or electronic checks (i.e. using your regular bank account)